Job Status/Type: Flexible contract minimum 16 hours per week
Monday/ Tuesday: 9AM – 4PM (1 hour unpaid lunch break)
Wednesday: 9AM – 1PM
Other days: depending on workload, you might be required to work extra days
Location: Stafford, Staffordshire.
The Company: TopCashback is the UK’s most generous cashback website. Having been established in 2005, we are now the market leaders in cashback and still growing rapidly. TopCashback has previously featured as one of the fastest growing private companies in the UK for 3 consecutive years by the Sunday Times Virgin Fast Track 100 and has recently been awarded Cashback Site of the year 2016 and 2017. We have been expanding globally since 2011, with standalone US, China and India sites. We have so far had more than 9 million users globally and we want to become the No. 1 worldwide cashback site.
TopCashback is an ethical company and lives by the motto “do as you would be done by”. We extend this way of operating to all of our members, merchants and partners as one of our core values.
The role: Our China site has been growing rapidly, we are looking to get a temporary online customer service advisor with native level of Mandarin to support our peak trading season (Oct to Dec). You are expected to provide 1st class customer service by communicating with members online to handle their enquiries.
Required Skills and Attributes: